August

Where: 858 Beatty St, Vancouver, BC

Agenda:
6:30 – 7:00 Registration & Networking

7:00 – 7:30 Overview of Net Promoter
Speaker: Margaret Dron, Sr. Manager of Customer Loyalty at Sage Software

7:30 – 8:00 Review of CDC Software’s Customer Loyalty Initiatives
Speaker: Tim Mesenbourg, Chief Customer Officer for CDC Software

Presentation Slides: Basics of Net Promoter